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ConnexFM, previously known as the Professional Retail Store Maintenance Association (PRSM), is a central organization in the multi-site facilities management landscape. Its mission is to provide a competitive advantage to its members by offering tools and knowledge that enhance their operational efficiency and professional growth. One of the core benefits of ConnexFM membership is access to networking opportunities. The organization hosts several major events throughout the year, such as the ConnexFM National Conference and various regional meetings. 

ConnexFM provides its members with valuable benchmarking reports that assess industry-wide performance and identify best practices. These reports are important for businesses aiming to enhance their operational strategies and maintain competitiveness in the dynamic retail landscape. ConnexFM helps members optimize their processes and achieve superior outcomes​ by analyzing key performance indicators and other data.

The Connex Foundation, the philanthropic arm of ConnexFM, plays a crucial role in supporting the community and industry. It focuses on educational scholarships, volunteer initiatives, and charity projects that contribute to developing a skilled workforce and support those in need within the industry. The Foundation aims to bridge the skilled trades gap through financial and in-kind contributions and promote sustainable practices across the facilities management sector​.

Membership in ConnexFM offers many benefits, from educational and networking opportunities to advocacy and access to cutting-edge research. Members can participate in mentorship programs and join special interest groups known as Connexion Circles, which focus on specific areas of interest within facilities management. These circles provide a more intimate setting for sharing expertise and tackling industry challenges​.

Ultimately, ConnexFM provides a comprehensive suite of services that empower facilities management professionals to excel in their roles and contribute to the advancement of the industry. By fostering education, advocacy, and community engagement, ConnexFM supports its members’ professional growth and enhances the industry’s overall capacity to respond to the demands of a changing world.